General Reservation + Axe Throwing Session Policies
A. Targets are assigned individually by number of PARTICPATING THROWERS. For every four members of your party, you will be given an additional target. For example:
i. 2-4 participants: 1 Target
ii. 5-8 participants: 2 Targets
iii. 9-12 participants: 3 Targets… and so on.
iv. ***If you arrive with more individuals than were indicated on your reservation without advance notice and confirmation, there is no guarantee we will be able to afford you an additional target.
B. We strongly encourage early arrival, especially on Friday and Saturday evenings when the window between exiting and arriving reservations is extremely tight. Please keep the following in mind:
i. Your introduction and initial instruction is INCLUDED in the time of your session! We do everything we can to maximize your throwing time, and for this reason we always recommend sessions of at least 90 minutes for large parties and first timers.
ii. PARKING: Please note that parking is often difficult to find with the traffic to local restaurants and neighboring businesses, especially on evenings and weekends.
iii. Late Arrival Policy: If later than 15 minutes after your scheduled time without any call or confirmation, your reserved lane may be forfeited to any overflow, or waiting walk-ins.
C. Large Groups
If arriving in large groups, especially on high-traffic hours on Friday and Saturday evenings; we encourage arranging the following to ensure you get the fastest assignment to a lane, and most throwing time possible!
i. early arrival
ii. single payment method to cover whole party
iii. email us to have waivers forwarded to you, to be completed in advance.
D. Special Events and Deposits
i. For parties greater than 16 people:
a) We will collect a 50% deposit based on the initial headcount provided
b) For special events being requested outside of standard business hours, it will need management and ownership approval based on advance notice and staff availability.
Refund Policies:
– If a guest decides after pre-paying NOT to participate, and have not made any throws, they will be not be charged
– If a guest decided, after attempting any number of throws within the warmup period, they will only be charged 50%. *You must inform your coach or manager within the first 15 minutes of your session.
– Anyone who decides to stop participating after the first 15 minutes of your session will be charged full price.